Submit a Trouble Ticket

Building world-class products requires listening to customer feedback — something we're very good at! Please let us know how we can improve our products to better serve your needs.

Fill out all fields on this form, then click the 'Submit' button to send your message to the Technical Support Group. You should receive a response by the next business day.

(bold = required fields)
About You
Name
Company
Phone
Email address
About Your Software
Product	Choose one... Premiere 5 Validate IR PDR Schedule Premiere 4 FCE Reporter IME Reporter Form69 WorkStatus WorkStatusTX Not applicable
Version
Serial number
Operating system	Choose one... Windows XP Windows 2000 Other Unsure
Describe the Issue
Type of issue	Choose one... Crash/error message Incorrect functionality Cosmetic problem Documentation error Feature request Clinical question Technical question Other
Give as much information as you can about the problem or request
Can you reproduce the issue?	Always Sometimes Rarely Could not Did not try Not applicable
Describe the steps to reproduce the issue
How should we contact you?	Email Phone Not necessary

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