Search the Knowledge Base
Don't see what you're looking for? Contact the Technical Support Group at (866) 639-1277 or send an e-mail to support@emeintl.com .
How to Search the Knowledge Base
Search term(s) – Type the word or phrase you would expect to find in the pages that contain your answer. Don't use noise words such as how, why, the, in, or boolean phrases such as AND, OR, NOT. Don't use commas, quotation marks, or plus/minus signs. Use words that describe the problem or exact error message. Select the options you want and then click the Search button to begin your search.
Search using – Specify how the search program should search for the Search terms. Select any of the following options:
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Exact phrase (default) – Shows pages that contain all of the Search terms, in the exact order typed.
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All words – Shows pages that contain all of the Search terms. For example, if you type impairment report in the Search terms box and select this option, the search results will be pages that contain both impairment and report. If you're using more than one Search term, separate them with a space - not a comma.
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Any words – Shows pages that contain any of the Search terms typed, in any order. For example, if you type impairment report in the Search terms box and select this option, the search results will be pages that contain either impairment or report. If you're using more than one Search term, separate them with a space - not a comma.
Sort results by - Specify the order in which the results should be returned.